Settings and activity
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591 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024.
Planned for Q2 2024.
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24 votes
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Rushit
commented
Its really helpfull if there is option to create contact groups. I bought service for my Apartment rental business. we have 3 building ( A B and C). each building has 12 tenant . As a example If we dont have hot water in Building A , than right now to do bulk message i have to select each 12 number as a recipient. If Ring central has option to create contact group than i put all 12 contact in BUILDING A group so whenever i want to send notification all i have to select BUILDING A group , so i can select all 12 tenant contact with one click.
we r 2 partner and one employee (Dan, john and Mary)for our 64 unit apartment building . whoever is available they respond tenant text. now if tenant ask us to waive the $50 late fees by text and Dan reply on it with saying we will waive only $15 but u must have to pay $35 in next 2 days. tenant respond back with ready to pay only $20 . by that time Dan got busy and Mary has to reply, Now Mary dont know what Dan offer him , Because she can see inbound message from tenant but she cant see outbound message other than her, So for us its very hard to answer text. if we can see each otherers respond than its more productive. Basically we need set up like email thread , or like group chat which allow all users to see outbound text from all users .