Settings and activity

5 results found

1. Reporting Capability on IVR Menu for key presses

   47 votes

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   Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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2. Analytics - IVR key presses as a KPI option

   32 votes

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   Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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3. Analytics report for IVR key presses

   45 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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4. IVR Path reporting on standard Analytics

   18 votes

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   Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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5. Shared SMS were multiple users can receive and send SMS on specific number

   643 votes

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   130 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

   An error occurred while saving the comment
   Kris commented  ·  Jun 16, 2021  ·  Edit…  ·  Delete…

   If each number could be shared, then each user within an associated queue can both receive and send sms texts from multiple numbers.

   Save Submitting...