← RingCentral Ideas Settings and activity 2 results found Position in Queue, Estimated wait time, and Call queue caller call back feature 222 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 38 comments · Phone & Messaging » Call Queues · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Amos commented · Nov 25, 2022 · Edit… · Delete… Customers would be able to save their spot in the queue and be called back once their number reaches the rep. The customer could continue to do what they need to instead of having to wait until the rep is thru all the calls ahead of them. Save Submitting... Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA 75 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 37 comments · Phone & Messaging » Fax · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating
Customers would be able to save their spot in the queue and be called back once their number reaches the rep. The customer could continue to do what they need to instead of having to wait until the rep is thru all the calls ahead of them.