Settings and activity

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1. Allow Managers to see who is accepting Queue Calls

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   Implemented  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jacob shared this idea  ·  Apr 14, 2021

2. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

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   12 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more about controlling user access to the accept queue calls feature here!