← RingCentral Ideas

Settings and activity

6 results found

  1. Ability to limit SMS channel selection when creating an outbound SMS message

    22 votes
    Under Review  ·  2 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
    How important is this to you?
    Keaton Pope supported this idea  · 

  2. Move from generic email profile to existing or new Customer Profile

    26 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Admin →
    How important is this to you?
    Keaton Pope supported this idea  · 

  3. Change color of lettering to red when agent goes into RNA Status.

    9 votes
    Implemented  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Keaton Pope supported this idea  · 

  4. Add prompt when clicking "Add User" if there are unassigned extensions available

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  5. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  6. Interaction Issue Hot Button

    18 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?