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  1. Call Queue Call Recording

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Katelyn shared this idea  · 

  2. Access to AI content

    15 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Katelyn commented  · 

    Yes!! We would love this feature as we are an office that works with customers where documentation of their calls is SO important and to be able to see all of this data in one space and for Admin Users to access would be key!

    Katelyn supported this idea  · 

  3. Statistic on Customer TOTAL Hold Time

    2 votes

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    Implemented  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Katelyn shared this idea  ·