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591 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024.
Planned for Q2 2024.
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31 votes
We send very large numbers of text messages to our customers announcing sales, specials, etc. We include some of our "main numbers" that are attached to our different locations and Auto Attendants. Many of our customers will not call that number but actually text to that number. That text then goes into a "black hole" never to be seen or heard from again. I would like to be able to go to these "main numbers" that represent Auto Attendants and be able to assign one or more DID numbers that an incoming SMS would automatically forward to.