Settings and activity

2 results found

1. Allow transfers directly to the dial by name directory

   27 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mike commented  ·  Jan 26, 2021  ·  Edit…  ·  Delete…

   This certainly seems like a backwards step for customers coming from other platforms.

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2. Enable a true DND presence sync

   161 votes

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   15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!