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8 results found

  1. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    73 votes

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    Planned  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Richard supported this idea  · 

  2. Auto answer management options separately for inbound and outbound calling

    31 votes

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    New  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Richard supported this idea  · 

  3. Enable Call Controls in RCX Agent UI when dialing Mobile Numbers

    20 votes

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    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Richard commented  · 

    Sounds like we are missing basic telephony functionality

    Richard supported this idea  · 

  4. Delay in the event after "Single Play Audio"

    16 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Richard supported this idea  · 

  5. Call Queue Wait Settings - max callers in queue

    18 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Richard supported this idea  · 

  6. Call Queue Wait Settings - wait time

    35 votes

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    New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Richard supported this idea  · 

  7. Percent calculation with filters - Business Analytics

    18 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Richard supported this idea  · 

  8. Composability - Fax

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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