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    Kevin commented  · 

    It's been almost a year since this was suggested has there been any update? The RC Phone app on Windows is garbage if you use the newest version, so we'd like to switch to the new app which is faster, but can't if we can't pause our call recordings.

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    Kevin commented  · 

    This is absolutely something that is needed, it's pretty much the only thing keeping us from moving to the new app from the RC Phone application. We take sensitive information over the phone, and with it being recorded and stored, we would not be PCI or GDPR compliant.