Skip to content
← RingCentral Ideas

Settings and activity

2 results found

  1. User group access call log of the same user group

    69 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    AdminGeorge Gary (Sr Director, Product Management, RingCentral) commented  · 

    Create a User Group to allow the group manager to access the call logs for group members. https://support.ringcentral.com/article/9212.html

  2. Provide enable/disable slider for queue members

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Implemented  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    AdminGeorge Gary (Sr Director, Product Management, RingCentral) commented  · 

    Hi @Chris Waddington - here's the feature details: https://support.ringcentral.com/article/Remote-Member-Management-for-Call-Queues.html