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  1. User group access call log of the same user group

    68 votes

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    Future Consideration  ·  14 comments  ·  Phone & Messaging » Application  ·  Admin →
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    AdminGeorge (Director, Product Management, RingCentral) commented  · 

    Create a User Group to allow the group manager to access the call logs for group members. https://support.ringcentral.com/article/9212.html

  2. Provide enable/disable slider for queue members

    4 votes

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    Implemented  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    AdminGeorge (Director, Product Management, RingCentral) commented  · 

    Hi @Chris Waddington - here's the feature details: https://support.ringcentral.com/article/Remote-Member-Management-for-Call-Queues.html