Provide enable/disable slider for queue members
Allow queue members to be turned on and off with a slider like ring groups.
Chris
shared this idea
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Hi @Chris Waddington - here's the feature details: https://support.ringcentral.com/article/Remote-Member-Management-for-Call-Queues.html
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Chris
commented
I see this has been implemented now. Happy days. It has made the life of our helpline manager so much easier. Thanks
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Chris
commented
Thanks Becky, the idea of the slider was to make it easy in the case where staff have gone on holiday and not opted out of queue calls. A slider on/off is easier than delete and then re-adding and extension.
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Hey, Chris! We are sharing an article that might help. https://support.ringcentral.com/article/Configure-RingCentral-App-Mobile-to-Receive-Queue-Calls.htmlIf this does not address your concern, please provide more details.
