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4 results found

  1. Custom Role - Phone Number Breakout

    14 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    Ingrid Doumou supported this idea  · 

  2. N/A Call Scoring

    9 votes

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    New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Admin →
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    Ingrid Doumou supported this idea  · 

  3. Call controls for RingCX calls with desk phone pairing

    64 votes

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    Planned  ·  9 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Ingrid Doumou supported this idea  · 

  4. presence key in Mitel phones to use for blind transfer to retain the caller id of the original caller

    6 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Ingrid Doumou shared this idea  ·