Settings and activity

8 results found

1. Ability to control the start and end times for Callbacks generated from Inbound Queues

   8 votes

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   New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Alisha supported this idea  ·  May 28, 2026

2. RingCX and RingEX ring group searches

   6 votes

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   Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Alisha shared this idea  ·  Jul 17, 2025

3. Hold Feature Enhancement

   5 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Alisha shared this idea  ·  Jul 16, 2025

4. All Messages Conversation Search Enhancement

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   23 votes

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   Planned  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Alisha supported this idea  ·  Jun 5, 2025

5. Unable to fast forward or rewind while listening to call recordings

   11 votes

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   Needs More Information  ·  1 comment  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Alisha supported this idea  ·  May 19, 2025

6. display extension

   2 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Alisha shared this idea  ·  Apr 8, 2025

7. Mass Delete Inbox/SPAM threads in RingCX/Engage Digital

   12 votes

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   Under Review  ·  2 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Alisha supported this idea  ·  Apr 8, 2025

8. Deskphone pairing play voicemail

   31 votes

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   Future Consideration  ·  12 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alisha supported this idea  ·  Feb 19, 2025