Settings and activity

5 results found

1. Business Analytics - Average Speed of Answer per Queue

   3 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Shanice supported this idea  ·  Aug 13, 2024

2. Average speed to answer per user

   8 votes

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   Planned  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Shanice commented  ·  Aug 13, 2024  ·  Edit…  ·  Delete…

   unable calculate c the average speed for per a user to answer a call

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   Shanice supported this idea  ·  Aug 13, 2024

3. Add Speed of Answer to Performance Reports for Calls

   9 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Shanice supported this idea  ·  Aug 13, 2024

4. Voicemail to Text To Have Better Accuracy

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shanice supported this idea  ·  Jun 13, 2024

5. Please label call logs/reports with names instead of extension numbers.

   4 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shanice supported this idea  ·  May 8, 2024