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  1. Multiple Voicemail Greetings

    169 votes

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    Future Consideration  ·  42 comments  ·  Phone & Messaging » Other  ·  Admin →
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    The supported this idea  · 

  2. Voicemail-to-text to capture multiple languages concurrently

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. Screenpop on a New browser window or tab | RC for Salesforce

    2 votes

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    1 comment  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Admin →
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    The commented  · 

    Currently, if someone is updating a record in Salesforce and an incoming call comes in, RingCentral will pull up the record(s) on the current page you're on which cancels the edits you're working on. Having the records pop up in a new browser tab is ideal!

    In our situation, we have case managers that may be updating the notes for someone in crisis seeking support, and the case manager has to go back after the call to type the notes all over again.

    The supported this idea  ·