← RingCentral Ideas

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4 results found

  1. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    98 votes
    Implemented  ·  12 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Ashli supported this idea  · 

  2. Sync RingCentral Desktop Application With RingCX

    197 votes
    Under Review  ·  15 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Ashli supported this idea  · 

  3. Ability to Transfer calls to the voicemail of RingEX (Ring MVP) users.

    40 votes
    Under Review  ·  8 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    An error occurred while saving the comment
    Ashli commented  · 

    This is a VERY important part of our business. We need the ability to transfer calls to VM and when switching to CX we lost that piece which has been hard for our staff and causing frustrations.

    Ashli supported this idea  · 

  4. Bidirectional presence sync

    4 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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    Ashli supported this idea  ·