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8 results found

  1. Fax recipient information

    40 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Monica supported this idea  · 

  2. Change State in PD

    1 vote

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    0 comments  ·  RingCX » Integrations & APIs  ·  Admin →
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    Monica shared this idea  · 

  3. Add Agent State Change Report to Historical reporting platform

    6 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Admin →
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  4. Admin State Change

    12 votes

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    Implemented  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Monica supported this idea  · 

  5. RingCX Call Details "Call Termination by Agent or Caller"

    54 votes

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    Planned  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Admin →
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    Monica supported this idea  · 

  6. Warm Transfer Improvement

    3 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Monica shared this idea  · 

  7. Ability to Transfer calls to the voicemail of RingEX (Ring MVP) users.

    67 votes

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    Future Consideration  ·  13 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Monica supported this idea  · 

  8. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    110 votes

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    Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Monica supported this idea  ·