← RingCentral Ideas

Settings and activity

2 results found

  1. Manual Call Queue Time Schedule Override

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    IT commented  · 

    I have customer service representatives that need to be able to be reached directly from internal calls after their call queue has ended for the day.

    IT supported this idea  · 

  2. Custom Caller ID list

    4 votes
    1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    IT commented  · 

    As an administrator, I would love to see this feature to be able to properly satisfy my fellow employees' needs for phone systems. This would be extremely helpful for our customer service team.

    IT supported this idea  ·