Settings and activity

5 results found

1. Allow the use of a shared email mailbox rather than a unique email as an email to multiple recipients in the Emergency Call List.

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ulyses shared this idea  ·  Sep 1, 2026

2. Use same email address use for multiple extensions

   32 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Configurable Exclusion or Separate Classification for After-Hours Queue Abandoned Calls

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ulyses shared this idea  ·  Jul 22, 2026

4. Email notification if agent is logged out from RC App.

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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5. Allowing warm transfers from Ring Central desktop to the Contact Center

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   39 votes

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   New  ·  3 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Ulyses shared this idea  ·  Jun 5, 2024