Skip to content
← RingCentral Ideas

Settings and activity

2 results found

  1. Call Queue Manager Access to Call Logs Exclusive to Call Queue Members

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Matt commented  · 

    how is this not a thing. especially in multi-site environments where once company has no affiliation other than a parent ownership..

    Matt supported this idea  · 

  2. Ability for a call queue manager to see all the recorded phone calls of the users they manage on all the call queue's they are set to manage

    7 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Matt commented  · 

    Yikes! Even now in 2024 these permissions have not been updated, unfortunately..