While RingCentral's current features are robust and effective, the lack of caller ID name support has been a significant challenge in efficiently identifying our company's calls. This capability is a standard expectation for many businesses and individuals, as it helps improve productivity and streamline communication.
Without accurate caller ID information, businesses also face a higher risk of being flagged as spam by recipients, damaging trust and negatively impacting customer interactions.
I understand that adding new features takes time and resources, but I believe this would be an incredibly valuable improvement for your customers, myself included. It would further enhance the service and demonstrate that RingCentral listens to and prioritizes user needs. I hope to see caller ID name support implemented soon.
Lizzy
supported this idea
·
While RingCentral's current features are robust and effective, the lack of caller ID name support has been a significant challenge in efficiently identifying our company's calls. This capability is a standard expectation for many businesses and individuals, as it helps improve productivity and streamline communication.
Without accurate caller ID information, businesses also face a higher risk of being flagged as spam by recipients, damaging trust and negatively impacting customer interactions.
I understand that adding new features takes time and resources, but I believe this would be an incredibly valuable improvement for your customers, myself included. It would further enhance the service and demonstrate that RingCentral listens to and prioritizes user needs. I hope to see caller ID name support implemented soon.