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51 results found

  1. Feature Request: Default Site Setup Templates

    8 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Admin →
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    JOSE MANUEL supported this idea  · 

  2. Allow 911 notifications to be tied to specific Call Queues or Sites\Markets\Regions

    18 votes

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    0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Admin →
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    JOSE MANUEL supported this idea  · 

  3. Add time based variable to holiday configuration

    61 votes

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    Future Consideration  ·  16 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
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    JOSE MANUEL supported this idea  · 

  4. Restrict Email Updates to Authorized Domains in User Profile

    13 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Admin →
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    JOSE MANUEL supported this idea  · 

  5. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    120 votes

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    Under Review  ·  30 comments  ·  Phone & Messaging » Application  ·  Admin →
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    JOSE MANUEL supported this idea  · 

  6. Feature Request: Super Admin Self-Service Contact Center Routing Change

    21 votes

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    2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Admin →
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    JOSE MANUEL supported this idea  · 

  7. Ability to see if someone is having calls forwarded TO them

    23 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Admin →
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    JOSE MANUEL supported this idea  · 

  8. System schedules accessible via Queues, channels, IVR

    24 votes

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    Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Admin →
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    JOSE MANUEL supported this idea  · 

  9. Provide import/export functionality for Phonebook, Blocked Numbers and name/comment fields for all entries

    29 votes

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    New  ·  0 comments  ·  RingCX » Admin experience  ·  Admin →
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    JOSE MANUEL supported this idea  · 

  10. SMS Blasts

    4 votes

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    New  ·  2 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Admin →
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    JOSE MANUEL commented  · 

    individually takes too much time

    An error occurred while saving the comment
    JOSE MANUEL commented  · 

    we want to send information to all of your clients without taking too much time to do it individually

    JOSE MANUEL supported this idea  · 

  11. Disable Incming SMS Only

    17 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    JOSE MANUEL commented  · 

    we want this feature asp thanks for your support

    JOSE MANUEL supported this idea  · 
    An error occurred while saving the comment
    JOSE MANUEL commented  · 

    critical

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