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Settings and activity

10 results found

  1. Be able to delete emails or create a completed folder in RingCX

    1 vote

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    New  ·  0 comments  ·  RingCX » Digital experience  ·  Admin →
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    April shared this idea  · 

  2. Updating Holiday Hours

    7 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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  3. Monitor A Call For Contact Center Users Using RingCentral App

    2 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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  4. Need ability to move agents in between queues from phone app

    8 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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  5. Record calls transferred from Contact Center to RingEX

    4 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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  6. share dashboard

    15 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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  7. Real-Time Queue Status Visibility for Agents

    73 votes

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    New  ·  3 comments  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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  8. Ringcx voicemail Email notification includes transcript of the voicemail

    30 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Digital experience  ·  Admin →
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  9. Add ability to search email transcript by keyword in Contact Center

    2 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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  10. Sync RingCentral Desktop Application With RingCX

    242 votes

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    Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    April supported this idea  ·