Settings and activity

5 results found

1. RingCX: Request for Direct Agent Download of Call Recordings

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   New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Gregg shared this idea  ·  Oct 22, 2025

2. RingCX Feature Request: Native Integration for RingEX Call Queue Transfers

   15 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Gregg shared this idea  ·  Sep 4, 2025

3. RingCX call download should be compatible with Wasabi S3 buckets, rather than exclusively Amazon S3 direct.

   3 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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4. Ability to change the audio conference call hold music - same as user hold music choices

   8 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Gregg supported this idea  ·  Oct 27, 2024

5. Fax recipient information

   41 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Gregg supported this idea  ·  Jul 12, 2024