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  1. Global Holiday Setting

    7 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Inclement Weather Message supported this idea  · 

  2. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

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    Inclement Weather Message commented  · 

    I don't see where this has been "Implemented" specifically as relates to company auto-receptionist, IVR Menus, call queues, etc.

    I think the idea of having a page with observed company holidays where you can set handling rules for one or more locations is great.

    If this was designed and implemented for company-level and location-level call handling, I'd love to see a write-up on how to make use of the feature.