Settings and activity

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1. Global Holiday Setting

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Inclement Weather Message supported this idea  ·  Mar 12, 2025

2. Account-Wide Holiday Settings and/or Holiday Templates

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   27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

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   Inclement Weather Message commented  ·  Mar 12, 2025  ·  Edit…  ·  Delete…

   I don't see where this has been "Implemented" specifically as relates to company auto-receptionist, IVR Menus, call queues, etc.

   I think the idea of having a page with observed company holidays where you can set handling rules for one or more locations is great.

   If this was designed and implemented for company-level and location-level call handling, I'd love to see a write-up on how to make use of the feature.

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