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Settings and activity

9 results found

  1. Make the Knowledge Base for Agent Assist available on demand

    11 votes

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    New  ·  1 comment  ·  RingCX » AI agent & supervisor assist  ·  Admin →
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    Cesar supported this idea  · 

  2. ENGAGE VOICE predictive dialer

    3 votes

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    Under Review  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Admin →
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    Cesar supported this idea  · 

  3. Feature Enhancement Request: Lead Uploading/Management Testing in RingCX

    5 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Cesar supported this idea  · 

  4. RingCX Dialer Completed Lead list Notification

    6 votes

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    Under Review  ·  1 comment  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Admin →
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    Cesar supported this idea  · 

  5. Manual Exports and Automated exports to support shorter intervals by default

    4 votes

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    Implemented  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Cesar supported this idea  · 

  6. AI-based automated translation tool in RingCX digital channels

    6 votes

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    Needs More Information  ·  0 comments  ·  RingCX » AI agent & supervisor assist  ·  Admin →
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    Cesar supported this idea  · 

  7. Additional Options for Automated Exports (other than SFTP)

    4 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Admin →
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    Cesar supported this idea  · 

  8. RingCX - Play Remaining Esimated Wait Time to Callers in Queues (More than just once)

    25 votes

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    Under Review  ·  2 comments  ·  RingCX » Other  ·  Admin →
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    Cesar supported this idea  · 

  9. Customizable password policies

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Cesar commented  · 

    Agree! For RingEX, we need password expiration capabilities to force users to update at 30-60-90 days etc.

    Cesar supported this idea  ·