← RingCentral Ideas

Settings and activity

9 results found

  1. Make the Knowledge Base for Agent Assist available on demand

    10 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Cesar supported this idea  · 

  2. ENGAGE VOICE predictive dialer

    2 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Cesar supported this idea  · 

  3. Feature Enhancement Request: Lead Uploading/Management Testing in RingCX

    5 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Cesar supported this idea  · 

  4. RingCX Dialer Completed Lead list Notification

    6 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Cesar supported this idea  · 

  5. Manual Exports and Automated exports to support shorter intervals by default

    4 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Cesar supported this idea  · 

  6. AI-based automated translation tool in RingCX digital channels

    6 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Cesar supported this idea  · 

  7. Additional Options for Automated Exports (other than SFTP)

    4 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Cesar supported this idea  · 

  8. RingCX - Play Remaining Esimated Wait Time to Callers in Queues (More than just once)

    24 votes
    Under Review  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Cesar supported this idea  · 

  9. Customizable password policies

    7 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Cesar commented  · 

    Agree! For RingEX, we need password expiration capabilities to force users to update at 30-60-90 days etc.

    Cesar supported this idea  ·