Settings and activity
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30 votes
This has been implemented with our release of Activity Sync through integration console available here:
https://support.ringcentral.com/article-v2/Intro-to-Activity-Sync.html?brand=RingCentral&product=RingEX&language=en_US
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Jeff
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27 votesJeff
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12 votes
Call Recordings for RingCentral are available for playback within the HubSpot ecosystem for each call recording and object that is created with a recording. The recording is always stored on the RingCentral side and is not available to be stored within the HubSpot environment due to storage limits
Jeff
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3 votesUnder Review · 0 comments · Developer Platform, APIs, & Integrations » Integrations: HubSpot · Admin →Jeff
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RingCentral not logging all calls (and sms) into Hubspot is the main reason we are keeping our business on Aircall, even though RingCentral is much better at all of the fundamental phone tasks. It seems we can either have good phones or good CRM integration, and our management has prioritized Hubspot. We will switch back to RC if logging improves.