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  1. Retain the main number as SMS outbound caller id.

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Brittany commented  · 

    This allows for clear communication with our clients to know it is a safe text when received from our main number.

    Brittany supported this idea  · 

  2. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    80 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Brittany commented  · 

    This is critical to allow for team coverage and collaboration

    Brittany supported this idea  ·