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3 results found

  1. Have a report which shows all uses who have a divert on their phone

    33 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Chris shared this idea  · 

  2. ability to remove/gray out call queue status toggle for call queue members when not allowed in service web

    12 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Chris commented  · 

    This requirement is important as users are placed in a call queue as the business deems that they should be taking calls and does not expect them to be able to remove themselves from the queues.

    Chris supported this idea  · 

  3. Remove access to turn off Queue calls

    21 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Chris supported this idea  ·