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  1. AI receptionist Additional features

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Finis commented  · 

    Being able to warm transfer a call is one of the most important functions of a receptionist. I have an outsourced receptionist as well, and I was hoping that RingCentral would be able to replace them. Unfortunately, if the AI receptionist is just blindly transferring calls to users and we have no opportunity to decide if it's a call we want to take or not, for us, it defeats the entire purpose.

    Finis supported this idea  · 

  2. Call Transfer issues on a ring central land line phone. Example: When an incoming call is fielded by the receptionist, the caller then t...

    68 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging  ·  Admin →
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  3. RingCentral AI Integration with Zoho CRM

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Finis supported this idea  ·