Settings and activity

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1. Improve call log for call queue

   3 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Amber commented  ·  Sep 2, 2025  ·  Edit…  ·  Delete…

   This has been a very confusing feature when reviewing our call logs, especially with multiple users. Can this please be fixed. Thank you.

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   Amber supported this idea  ·  Sep 2, 2025

2. Shared SMS were multiple users can receive and send SMS on specific number

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   313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

   Amber supported this idea  ·  Feb 13, 2025