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  1. Critical Hard Phone Failure Log (e.g., Phone Freeze, Auto Reboot)

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  2. Phone registration Log (Deskphone)

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Shared Fax on different credentials

    27 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Peter commented  · 

    Upvoted! We’re in the process of migrating over 60 fax lines to RingCentral and would really benefit from a centralized way to view and manage fax messages—ideally via the RingCentral Desktop App, similar to how voicemail co-recipient access works. Having to log into each fax-only user or rely on shared mailboxes isn’t scalable or user-friendly. A shared fax inbox or admin-accessible dashboard would be a game-changer.

    Peter supported this idea  · 

  4. Call Queue Manager permissions

    14 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Peter commented  · 

    Upvoting this as the Queue Managers permission is not granular enough. I would like the ability to create my own permissions so that there is something between Full Access and Member Management.

    I would like the queue manager to be able to add members to the queue and also add queue managers with messages

    Peter supported this idea  ·