← RingCentral Ideas

Settings and activity

2 results found

  1. RingCentral App Status

    11 votes
    New  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    PH - CS OM Carlo commented  · 

    It's important that we see if a user is 'on break', instead of just seeing 'unavailable' in the Live Reports. it's also better that we can customize it such as 'coaching', 'meeting', etc.

    PH - CS OM Carlo supported this idea  · 

  2. Tracking Idle Time

    3 votes
    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    PH - CS OM Carlo supported this idea  ·