RingCentral App Status
Additional status (Breaks/Lunch) on RC App
9
votes

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Brenda commented
The ideal scenario would be to have this linked to the Contact Center so that it syncs automatically, allowing agents to enter their lunch or break in just one location instead of two.
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Elliott commented
Why have these if you cant add to them. If we want users to set their state, we need like break and lunch added to them.