Skip to content
← RingCentral Ideas

Settings and activity

1 result found

  1. Call Queue Routing to Certain Members by Area Code

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Michael commented  · 

    I would like something similar but by state. If the system allowed, the caller could be prompted to enter the state by selecting the appropriate 2 digit code IE: Pennsylvania, PA would be 72, Maryland, MD would be 63 and so on. After entering numbers the call would be routed to a preselected que for that state.

    Michael supported this idea  ·