Skip to content
← RingCentral Ideas

Settings and activity

3 results found

  1. Improve SMS Shared Inbox Visibility Across Assigned Users

    17 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Mia commented  · 

    This feature should be added. Most other shared inbox programs on the market allow users to view all conversations across the company, even Beetexting. Beetexting which I was told is used as the framework for RingCentral shared inbox, also has this feature. RingCentral needs to implement it or at least allow the option to view all conversations across the company for all users. This is a major flaw.

    Mia supported this idea  · 

  2. SMS Shared Inbox For User Extension

    11 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Mia supported this idea  · 

  3. SMS Shared inbox: Default filtering

    13 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Mia supported this idea  ·