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  1. Call Queue custom role

    20 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Portal commented  · 

    Would be so incredibly useful - individual users still need to manually toggle Queue Member Status or DND at the beginning and end of their work day to effectively have work hours. The work hours settings seem to do nothing without this feature.

    Portal supported this idea  · 

  2. The ability to schedule DND

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Portal commented  · 

    Would be so incredibly useful - individual users still need to manually toggle Queue Member Status or DND at the beginning and end of their work day to effectively have work hours. The work hours settings seem to do nothing without this feature.

    Portal supported this idea  ·