Call Queue custom role
More granularity in Call Queue Supervisor roles via a Custom Role with limited permissions like the below:
- Access to modify Hours Of Operations
- Access to Call Queue voice announcements but
- No ability to modify the members of the CQ
Currently there are two options
- Access to Call Queue messages only or full access.
18
votes
Christophe Hubaut
shared this idea
-
Derrick
commented
Hi everyone!
In addition to the above, may we also request:
The ability to View, but not Modify Settings.
The ability Modify Particular Options from Within a Call Queue.
Thanks!