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  1. Allow admin to change user presence idle timeout

    3 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Matt commented  · 

    Agreed with Vincent. I work for Architects & Engineers... their fingers are not glued to KB + Mouse necessarily. 15 minutes is way to short a timeout for us. Thank you for considering this need.

    Matt supported this idea  · 

  2. Apply key template on Presence for yealink device

    29 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Matt commented  · 

    Currently I have to determine Yealink MAC, modify URL to suit, enter the device's unique password to get Keys and Red Light behaviors modified, etc. per phone. We're smaller (60 employees)... but this is a pain point in our start as a new RingCentral customer. Not at all what I would expect in 2024.

    Matt supported this idea  · 

  3. Add Template for Existing Phones

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Matt supported this idea  ·