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  1. AI Receptionist - Ability to disable transfer confirmation message

    3 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Admin →
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    Teri commented  · 

    So frustrating for users who know where they need to be to have to confirm back and forth and back with the AI. We can't even use prompts and training to get this shorter ! Frustrating.

    Teri supported this idea  · 

  2. Ability to exclude internal calls from automatic call recording

    51 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Teri commented  · 

    What is the status of this? Seems like basic functionality to get this up and running and make team members more comfortable. Crazy to record internal calls between team members. Please prioritize this Ring Central!