AI Receptionist - Ability to disable transfer confirmation message
AI is always asking a confirmation "Got it, I'm preparing to assist with your sales inquiry. I can transfer you to our sales team. Would you like me to do that?" before the transfer.
A setting to remove this confirmation message to transfer the call directly after triggering the context rule would be more efficient.
3
votes
Don
shared this idea
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Teri
commented
So frustrating for users who know where they need to be to have to confirm back and forth and back with the AI. We can't even use prompts and training to get this shorter ! Frustrating.