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  1. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    21 votes

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    Planned  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Phuong commented  · 

    Our business phone number is being spoofed by scammers today. I already filed a complaint with the FCC. Ring Central needs to implement a caller ID authentication system to prevent our numbers from being spoofed and used by scammers.

    Phuong supported this idea  · 

  2. caller id of the caller for transferred calls

    45 votes

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    Implemented  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Phuong commented  · 

    We are serving patients so it is critical that we see the patient's phone number on the caller ID vs the number of the receptionist who transferred the patient.

    Phuong supported this idea  ·