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  1. Call Queue - "Allow members to change their queue status"

    30 votes

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    6 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Fabian supported this idea  · 

  2. Disable accept queue call slide bar on some agents

    30 votes

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    5 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Fabian commented  · 

    How can this still be under review? It has been 16 month now and the feature is still wrecking havoc in my organization. At least give us the option to turn on or off the feature in the admin portal, so each and every user does not have to be touched individually. End user should not have the option to change critical features from the app, and we should have the option to enable and disable them from admin portal for any feature implemented in the app.