Disable accept queue call slide bar on some agents
customer just wants to disable accept call queue slide bar on a user by user basis.
23
votes
Michael Cox
shared this idea
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Ryan
commented
This is desperately needed.
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James
commented
I have a 26 agent account, and I need the ability to leave all of them on in the call queue without their ability to remove themselves. That way the calls can properly send in a rotating manner.