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Settings and activity

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  1. Disable "AI is taking notes" when on call

    135 votes

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    33 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

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    Nicolas commented  · 

    any day now ring central turn this feature off

    Nicolas supported this idea  · 

  2. Allowing warm transfers from Ring Central desktop to the Contact Center

    5 votes

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    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Nicolas supported this idea  ·