Settings and activity

4 results found

1. Unify RingCX Digital Interaction Options To Simplify Agent and Supervisor Workflow.

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   67 votes

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   3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Planned  ·  AdminKirill.V (Group Product Manager, RingCentral) responded

   In design

   Moriah supported this idea  ·  Feb 26, 2026

2. Allow a super admin to view ALL support cases pertaining to the company

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Moriah supported this idea  ·  Jan 15, 2026

3. Case Severity

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Moriah supported this idea  ·  Jan 9, 2026

4. Severity Level- Display on the main view of the "My Case Portal" and on the "Case Details" Page within support portal

   3 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Moriah shared this idea  ·  Jan 8, 2026