← RingCentral Ideas

Settings and activity

5 results found

  1. Live Reports Data to show call queue member's state if logged in to Phone App or not

    5 votes
    New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Ajay supported this idea  · 

  2. How long has the member of a queue been 'Available'?

    29 votes
    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Ajay supported this idea  · 

  3. Generate analytics reports showing detailed call queue report

    22 votes
    New  ·  5 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Ajay supported this idea  · 

  4. Ability to Change Time Format in RingCX CSV Reports from Seconds to HH:MM:S

    9 votes
    New  ·  4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Ajay supported this idea  · 

  5. Option to filter users in Agent Details widget - Live Reporting

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Ajay shared this idea  ·