Nami posted this for me. This is important. Say you have a queue and that queue has three phones and each phone has its "extension" number or full DID. Changing all the outbound caller ID settings does not help when a call is internal to an internal phone, which seems to be controlled by the "For Internal Calls" area of the User's phone Caller ID settings. (Pic 1)
I think you should have another bullet option to "Display Call Queue DID" (pic 2).
Eric
supported this idea
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Nami posted this for me. This is important. Say you have a queue and that queue has three phones and each phone has its "extension" number or full DID. Changing all the outbound caller ID settings does not help when a call is internal to an internal phone, which seems to be controlled by the "For Internal Calls" area of the User's phone Caller ID settings. (Pic 1)
I think you should have another bullet option to "Display Call Queue DID" (pic 2).