Settings and activity
3 results found
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17 votes
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Shari
supported this idea
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97 votes
An error occurred while saving the comment Shari
commented
I used to use DialPad and there was the option to text while I was on a phone call with a patient. For example, if I was talking to you and wanted to share my email address, I could text you while we were talking on the phone. It was a great option with DialPad but not with RingCentral. Please add it. Texting requires me to click on a different button, add the phone number, and then text. It's more clicks.
Shari
supported this idea
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6 votes
An error occurred while saving the comment Shari
commented
With the shared VM, if I called a patient back, I delete the VM from my account but it remains on the group account. My partner in the group doesn't know I've already addressed the VM and duplicates the work I've already done. I'd like the ability to delete the VM from the entire group's list of VM. Right now, we're working harder, not smarter. I have to verbally tell her I've already addressed that VM.
Shari
supported this idea
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I don't wear my headset all day long, and I've been missing calls because there's no pop-up if the phone is ringing, unless you're in the application. I cannot keep only my web version open, I have to multitask, so I am in various web pages throughout the day. I would love to have a separate pop-up to show me a call is coming in. I used to use DialPad and it had a pop-up for calls. Please consider adding this function to RingCentral.